WALCO offers various services to optimize your experience with the machines and to perpetuate their use. We support you at every stage of the machine's life: at reception, during installation and during use. Let's explore how WALCO can help your operations through professional communication.
At the time of the installation of the system, a technician works with your company in order to train your employees in the use of the machine or the system in place. The training consists in ensuring an operational mastery of the WALCO tools to each user and in guaranteeing the safety of all within the company for the proper virtuous use of the machines.
For models with many options, WALCO technicians can get involved several times throughout the machines life cycle to train the teams on the subtleties of each aspect and its functionality.
Finally, WALCO teams are available for utilization and optimization evaluations anywhere in the world.
After-sales service and refurbishment
WALCO teams are at your disposal to carry out regular maintenance and to advise you on the best practices for each machine. The WALCO Parts & Service team has many years of experience. Take advantage of this expertise to get the most out of your machine and to optimize its durability.
Should your machine require repair or replacement of a part, WALCO is committed to getting it to you as quickly as possible. WALCO ensures that it can help each of its customers thanks to:
- the availability of a stock of parts and accessories dedicated to each reference;
- we are ideally located near major transportation routes (air, rail and road).
You need an intervention? Please contact us.